If for whatever reason you are not completely satisfied with your purchase, you can return your item(s) for a full refund.
The only items that we are unable to accept returns on are:
Underwear garments, including: Swimwear & Bodysuits
Sale Items (Sale items may be returned for store credit or for an exchange)
HOW TO RETURN AN ITEM
If you wish to return an item, simply fill out the returns form included with your order and post back to us within U.K 14 days or International 21 days of receipt of goods. Items received after the stated return time period may be refused a refund and store credit or exchange may be offered.
All garments must be returned unworn, unwashed and with all branding labels still attached. We reserve the right to deny a return if garments are not received in their original condition.
Please note that returns are the responsibility of the customer and any postage costs incurred when returning an item(s) will not be refunded.
We also recommend that you post back your item using a secure postal option such as ‘signed for’ or ‘tracked’, as we cannot be held liable for any lost packages when out of our hands.
Our customer care team are on hand to deal with any questions you may have regarding returning an item.
Drop us an email: firstname.lastname@example.org | Give us a call: +44 (0) 7580 976554 | Chat to us on Facebook: here
| Tweet the team: here
WANT TO EXCHANGE AN ITEM?
Bought the wrong size & want to switch it? We offer free exchanges on all orders wishing to switch for a different size. Simply filll out the returns form included with your order & post it all back. Once we receive your returned item we will ship out your new size free of charge!
PLEASE NOTE: Due to the rate at which items sell out, we recommend contacting Customer Care in advance to reserve the size you are wishing to exchange for.
UNFORTUNATELY WE CAN ONLY OFFER EXCHANGES ON SIZES OF THE SAME GARMENT. IF YOU WISH TO SWITCH A STYLE FOR A COMPLETELY DIFFERENT ONE IN STORE, YOU WILL NEED TO RETURN YOUR ITEM FOR A REFUND OR STORE CREDIT AND PLACE A NEW ORDER.
To make it easier for customers worldwide, all vintage styles are sized :
XXS (Extra Extra Small), XS (Extra Small), S (Small), M (Medium), L (Large), XL (Extra Large).
Check out the size conversion chart below to work out the best fit for you.
All vintage garments are measured by our technical team and converted to a size that best fits. Please refer to the table below to determine your size.